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Privacy Policy

Jinamart Privacy Policy Summary

At Jinamart – we always value customer satisfaction. That’s why everything we do is focused on providing excellent customer service and delivering affordable prices.

The information you share with Jinamart allows us to provide the products and services you need and want while giving you the very best shopping experience. For example, when you shop on Jinamart.com we use what we know about your shopping habits to let you easily reorder products and show you other products that may interest you.

 

Our Policy outlines:

  • How and why we collect your personal information;
  • How your personal information is used and protected;
  • When and with whom do we share your personal information; and
  • What choices can you make about how we collect, use, and share your personal information?

 

What Type of Information Do We Collect and How Do We Collect It?

We collect information to deliver the products and services you request, to help improve your shopping experience, and to support our business functions. We collect information from you in a variety of ways when you interact with our stores, websites, and mobile services.

What Information Do We Collect?

We may collect the following categories of personal information. Not all categories may be collected about every individual:

  • Personal identifiers, such as name and address
  • Device and online identifiers and related information, such as telephone number and email address
  • Internet, application, and network activity, such as cookie IDs and browser visits
  • Government identifiers, such as national identification numbers and driver’s license numbers
  • Demographic information, such as age and date of birth
  • Financial information, such as credit and debit card numbers and claims information
  • Health and health insurance information, such as prescription numbers and health insurance identification numbers
  • Characteristics of protected classifications under state or federal law, such as gender and nationality
  • Purchase history information, such as products you have bought, rented and returned
  • Biometric information, such as imagery of the iris, retina, and fingerprints
  • Location information, such as geo-location information
  • Audio, visual, and other sensory information, such as audio and video recordings
  • Employment information, such as occupation, title, licenses and professional memberships
  • Background and criminal information, such as background checks and criminal convictions
  • Education information, such as degree and schooling information
  • Individual preferences and characteristics, such as inferences related to shopping patterns and behaviors

How Do We Collect Information?

We collect information from you in a variety of ways. It may be:

  • Provided directly by you or a member of your household
  • Collected from a device associated with you or your household
  • Collected through in-store technology
  • Collected from another company within our family of companies
  • Collected from an external third-party source

Information Provided Directly by You or a Member of Your Household

You actively share information with us in various ways in our stores and online. For example, you share information when you:

  • Make an in-store or online purchase, or other transaction, with us;
  • Create an account on one of our websites or mobile services;
  • Use a gift registry or create a mobile shopping list;
  • Participate in our programs, such as eReceipts;
  • Conduct a transaction or request a service where we collect information (including when required by law, such as hunting and fishing licenses);
  • Request customer service or contact us;
  • Post a review or comment on one of our social media pages, or post a rating, review or other user-generated content on one of our websites or mobile services;
  • Participate in a contest, sweepstake, promotion, or survey; or
  • Use features of our websites and mobile services that may ask you to grant us access to the camera, microphone, or contacts on your computer or mobile device (such as voice search or scanning barcodes or importing your mobile contacts). We only collect this information when you grant us access to your device.

When you engage in these activities, you may share different types of personal information with us, such as your name, email address, physical or postal address, phone number, date of birth, and payment information.

Information Collected From a Device Associated With You or Your Household

You also passively provide us with information in other ways through technology. This information helps our websites and mobile services work correctly and supports customer marketing and analytics efforts – our work to understand our customers’ needs and provide information about our products and services that may be of interest to you. Here are some examples:

  • Device Information: We collect technical information when you visit our websites or use our mobile applications or services. This may include information such as Internet Protocol (IP) address, the type of mobile device you use, your device operating system and browser type, a unique device identifier, the address of referring websites, the path you take through our websites, and other information about your session on our websites.
  • Browsing Information: We use our own and third-party technologies such as cookies, web beacons, and mobile device identifiers to collect information about the use of our websites and mobile services. We use these tools to provide an integrated and more personalized shopping experience for you. For example, cookies allow us to provide you with relevant information as you use or return to our sites; web beacons allow us to know if a certain page was visited, an email was opened, or if ad banners on our websites and other sites were effective. Under certain circumstances, we permit third parties to collect information on our websites for their business purposes using cookies, web beacons, iframes and similar technologies.
  • Precise Device Location Information: We may collect information about your location when your device is set to provide location information. For example, your device’s GPS signal allows us to show you the nearest Jinamart stores. Other examples include allowing us to know when you are about to arrive to pick up your Online Grocery Pickup order after you check-in. We may be able to recognize the location of a mobile device in stores where we provide customers free WiFi access or through the use of Bluetooth technology. Through mobile services, Bluetooth technology in our stores allows us to show you nearby products that may interest you, making it easier for you to locate products within and navigate through the store. See “What Are Your Choices?” below for more information.

Information We Collect Through In-Store Technology

We may collect your personal information from the technology we use in our stores, such as our facility cameras. We operate cameras in stores for security and operational purposes, for example, to help us improve the design of our stores to better serve our customers.

 

How Do We Use Your Personal Information?

We use your personal information to provide you with products and services, such as to fulfil your requests for products or to help us personalize our services and marketing to you. We also use your personal information to support our business functions, such as fraud prevention, marketing, and legal functions.

Some examples include:

  • To fulfill your order or requests for services and provide customer service
  • To create and maintain your account
  • To conduct auditing and monitoring of transactions and engagement
  • To conduct marketing, personalization, and third-party advertising
  • To protect the security and integrity of our websites, mobile services and our business, and help prevent fraud
  • To update our operational and technical functionality
  • To conduct business analysis, such as analytics, projections, identifying areas for operational improvement
  • To conduct research and development
  • To fulfill our legal function or obligations

To do the above, we combine information, collected online and offline, including information from third-party sources. Uses of personal information relevant to our specialized operations, such as our health services and financial services lines of business, are described in our notices for specific types of information.

How Do We Share Your Personal Information Outside of Jinamart?

We are careful to share your personal information in ways that respect your privacy and only as described in this Policy. We view you as a valued customer, not a product, and we do not sell or rent your personal information to others for money. All of the categories of personal information that we collect have been shared with other companies, including those within our corporate family, for business purposes. We may share your personal information in the following circumstances:

 

Service Providers

We share personal information about you with service providers that help with our business activities, including shipping vendors, billing and refund vendors, payment card processors, marketing and advertising vendors, and companies that help us improve our products and services. We require our service providers to keep your personal information secure. We do not allow our service providers to use or share your personal information for any purpose other than providing services on our behalf. Your personal information may be stored and processed by our service providers in the United States or other locations where the service providers or Jinamart maintain facilities.

 

Legal Requirements and Protection of Our Company and Others

We may share your personal information in other special circumstances, which include situations when sharing is required by law, or we believe sharing will help to protect the safety, property, or rights of Jinamart, our customers, our associates, or other persons. Examples include:

  • Protecting the health or safety of customers;
  • Addressing crimes committed on Jinamart property;
  • Identifying and addressing fraud or financial risk;
  • Providing personal information from cameras to law enforcement at their written request;
  • Responding to a search warrant or other valid legal inquiry; and 
  • Responding to an investigative body in the case of a breach of an agreement or violation of the law.

Business Transfers

If all or a part of our business is merged, sold or reorganized (including transfers made as a part of insolvency or bankruptcy proceedings), personal information about you could be shared with the successor business. We will use reasonable measures to help ensure that any successor treats your information in accordance with this Policy.

 

Deidentified & Aggregated Personal Information

Jinamart continually strives to make customer shopping experiences more relevant and with less friction and may offer related services and insights to its suppliers and others. As a result, Jinamart may share with others insights that combine information from many customers in ways that do not directly identify you. For example, Jinamart may combine your shopping history with that of other customers to deliver generalized insights to Walmart’s suppliers. These insights do not identify individual customers. This information helps Jinamart suppliers provide products and services relevant to Jinamart customers. Jinamart may receive payment for these insights.

To deliver information about products and services that may be of interest to you, we may share information with other companies, such as publishers, advertisers and measurement analytics providers. For example, we may share device-related data (such as device identifier, type of device, IP address, cookies and other information associated with your browsing and app usage) and individual preferences and characteristics (such as insights and inferences related to shopping patterns and behaviors). This information does not identify you directly but is necessary to personalize the advertisements you receive. Jinamart does not receive payment for this information.

We also allow companies that show advertisements on our web pages or our apps to collect information from your browsers or devices via the use of cookies or other technologies. Like many companies, we may allow cookie matching with select partners. However, these parties are not authorized to access information from Jinamart cookies. For more information about your choices related to advertising activities see “What are Your Choices?”  

With Specific Notice or Your Consent 

In circumstances other than those described above, we will provide specific notice or ask for your affirmative consent, as required by law, before we share your personal information outside of our corporate family of companies, and we also will not sell or rent your personal information for money.

 

What are Your Choices?

Some of our mobile services use your device’s location information. You can adjust the settings of your mobile device at any time to control whether your device communicates this location information. We may also offer additional controls on our use of your mobile location information.

We want to offer you choices about the different ways we collect, use, or share your personal information. These choices are described below.

Marketing Preferences

When we are sending marketing communications to you, we use the following standards:

  • We use an opt-in standard for automated phone and text messages, and for sharing personal information with companies outside our corporate family of companies for their use in direct marketing of their products, such as sending you promotions for their products. Opt-in means we will only conduct the activity with your affirmative consent.
  • We use an opt-out standard for email, app notifications, and postal mail. Opt-out means we may contact you but will stop upon your request (as described below).

Additionally, these standards may not apply to Jinamart-branded credit card offerings because these are provided through associated financial institutions. However, you can choose to stop receiving certain prescreened offers of credit that originate from participating nationwide credit reporting agencies, including our prescreened offers, by calling the official Consumer Credit Reporting Industry organization at 1-888-567-8688 or by going to www.optoutprescreen.com.

If you contact us by email or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information. For instance, if you would like to opt-out of the mail, include your mailing address. Please allow sufficient time for your marketing preferences to be processed. It may take up to ten days to process your requests related to email and up to 30 days to process your requests related to telephone calls, text messages, app notifications and sharing information with your consent. Please note that postal mailings are often prepared many weeks in advance, and you may continue to receive mail for six to ten weeks.

Since we do not accept opt-out requests from third parties (except as described in the “What are Your California Privacy Rights?” section), such as catalogue opt-out services, please communicate your request directly to us through one of the mechanisms mentioned above.

Please know that, even if you opted out of receiving marketing communications from us, we may still contact you for transactional or informational purposes. Some examples are contacts for customer service, product information, service or reminder notices, or recalls. We may also need to contact you with questions or information regarding your order.

Interest-Based Advertising Preferences

We personalize your experience on our sites and mobile services by showing you advertisements that are tailored to your interests. For example, if you browse or shop for electronics with us or on other sites, we may show you ads for electronics as you continue to browse the Internet. For more information about browsing information see “Information We Receive from You.”

We show you advertisements related to Jinamart or our advertising partners. We belong to ad networks that may use your browsing history across participating websites and mobile services to show you interest-based advertisements. You may also see ads for Jinamart on participating websites and mobile services based on how you browse. Learn more about interest-based advertising.

Mobile Location Settings

Some of our mobile services use your device’s location information. You can adjust the location settings of your mobile device at any time to control whether your device communicates this information. You will also need to adjust your device’s Bluetooth settings to completely disable the collection of Bluetooth location-related data. See your device instructions to learn more about these settings. In addition, we may offer you controls on our use of your mobile location information. See “What Types of Information Do We Collect?” above for more information on the types of location information we collect.

Device Camera and Microphone

Some of the features on our websites and mobile services may require access to the camera or microphone of your computer or mobile device. You must give your permission before we access your device’s camera or microphone, and you can adjust the settings of your device at any time to control access to your camera or microphone. See “What Types of Information Do We Collect?” above for more information.

 

How Do You Access and Update Your Personal Information?

We provide you with various ways to access or update your personal information, including contact and account information. We also take reasonable steps to keep your personal information accurate and complete.

You can access or update your personal information, including contact or account information, in the following way:

  • If you have created an account on one of our websites or mobile services, log into your account. Once you do, you will be able to enter and update your contact information and payment information, as well as contact information for recipients you have designated.

 

How Do We Secure Your Personal Information?

We recognize the importance of maintaining the security of our customer’s personal information. We have a team of associates who are responsible for helping to protect the security of your information. Whether you are shopping on our websites, through our mobile services, or in our stores, we use reasonable security measures, including physical, administrative, and technical safeguards. These measures may include physical and technical security access controls or other safeguards, information security technologies and policies, procedures to help ensure the appropriate disposal of information, and training programs.

 

How Long Do We Retain Your Personal Information?

We will keep the personal information we collect from you for as long as necessary or appropriate to carry out the purposes outlined in this Privacy Policy or any other notice provided at the time of data collection, such as providing products or services to you, supporting our business functions and operations, enabling us to communicate with you, providing marketing and personalization, and conducting research, or satisfying our legal or contractual obligations. Where required, we will dispose of the information we collect when we no longer need it for the purposes described in this Privacy Policy or any other notice provided at the time of data collection, by Jinamart retention policies and procedures.

 

How Does Jinamart Protect the Privacy of Children Online?

Jinamart’s general audience websites and mobile services are not directed to children under the age of 13 and do not knowingly collect personal information from children under the age of 13. For those websites and mobile services that are directed to children under the age of 13, that website or mobile service will explicitly state that it collects information from children. The website will also have a separate privacy notice posted detailing the practices specific to those websites, all of which comply with the Children’s Online Privacy Protection Act.

Please contact us if you have concerns regarding the potential collection of your child’s information.

 

Who Can I Contact at Jinamart About the Privacy Policy?

Visit our Store & Corporate Feedback page and select “Company Feedback and Questions” from the menu to contact the Customer Service Team with questions about this Policy or write the Walmart Privacy Office with any questions or comments about this Policy or about how we handle your personal information.

 

What Are Your California Privacy Rights?

Delete My Personal Information: California residents have the right to ask that we delete their personal information. Once we receive a request, we will delete the personal information (to the extent required by law) we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through the de-identification of the information. Choosing to delete your personal information may impact your ability to use our websites and online features, including the closure of your online account, and limit your use of in-store functions that require your personal information.

 

Nevada Privacy Rights

Nevada consumers have the right to request that a company not sell their personal information for money. Jinamart does not sell your personal information for money.

 

How Will I Know if This Policy Changes?

Please check our Privacy Policy periodically for changes. We will provide additional notice of significant updates. We will post the date our Policy was last updated at the top of the Privacy Policy.

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